Shipping policy

Shipping Policy

Thank you for visiting and shopping with Vital Finds. Below is our detailed shipping policy to ensure clarity and transparency regarding the delivery of your order.

Domestic Shipping

  • We process and ship all domestic orders within [1-3 business days].

  • Standard shipping usually takes [5-7 business days] after processing, depending on your location.

  • Expedited shipping options are available at checkout. Delivery times vary based on the chosen method.

International Shipping

  • We are proud to ship to customers worldwide.

  • International orders are typically processed within [1-5 business days].

  • Delivery times vary based on the destination country and can range from [7-21 business days] after processing. However, these estimates are subject to customs clearance and other potential delays beyond our control.

Customs, Duties, and Taxes

  • Import duties, taxes, and customs fees may apply to international shipments. These charges are determined by your local customs authority and are the responsibility of the customer.

  • Vital Finds is not responsible for delays caused by customs clearance procedures.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your delivery.

  • Tracking updates may vary for international shipments, especially after the package leaves our shipping partner’s network.

Shipping Delays

  • While we strive to meet delivery timelines, delays can occur due to factors outside our control, such as:

    • Customs inspections.

    • Carrier-related issues (e.g., strikes, weather disruptions).

    • Public holidays in the destination country.

  • We appreciate your patience and understanding should any delays occur.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at info@vitalfinds.store with your order details. We will work with the carrier to resolve the issue promptly.

Incorrect Shipping Information

  • Please ensure your shipping information is accurate and complete at checkout. Vital Finds is not responsible for delays or non-delivery resulting from incorrect or incomplete address details.

Returns and Refunds

  • For details on our return and refund policy, please refer to our [Return Policy page].

If you have any further questions or concerns about our shipping policy, feel free to reach out to us at info@vitalfinds.store.

Thank you for choosing Vital Finds!